Postage Costs

Postage cost is automatically calculated through Australia Post and shown at checkout. The cost is determined by destination plus weight and box size, whichever is greater.

Local Deliveries

We deliver Australia-wide using Australia Post, and Interparcel for larger orders. All goods ship from our warehouse direct to your door. Delivery times vary depending on a parcel's place of origin and final destination, generally one to five business days, though delays can occur. We can provide an Australia Post or Interparcel tracking number and will let you know promptly if we're aware of any delays.

Express Post is also available at checkout. Within the Express Post network, this generally means next day delivery, though delivery to postcodes outside the network may take a little longer.

Most deliveries require a signature on receipt, unless you've asked us to leave it without one. If no one's available to sign for the parcel, the courier will take it to your nearest post office for collection.

Dance Direct Pty Ltd takes every reasonable step to pack your order correctly and deliver it to the address provided at checkout. Please double check your delivery address is correct, as Dance Direct Pty Ltd takes no responsibility for a parcel delivered to an incorrect address supplied at the time of order.

International Deliveries

We ship internationally with a choice of Standard or Express delivery, selected at checkout.

Some countries may hold items for inspection or charge customs duty before final delivery. We can't predict if or when that will happen and can't be held responsible for any extra fees charged by local customs.

Some countries aren't available for delivery due to limited postal services in those locations. If your country isn't listed as a delivery destination at checkout, please contact us.

Shipping costs are calculated automatically at checkout by Australia Post in real time based on destination, weight, and parcel dimensions. All orders are processed and dispatched within 48 hours from the Dance Direce in Maroubra, NSW.

Australian Deliveries

Parcel Post

Standard tracked delivery across Australia. Estimated delivery times:

• Within NSW metropolitan areas - 1 to 2 business days
• Between capital city metropolitan areas - 2 to 5 business days

Express Post

Next business day delivery within the Express Post network, which covers 80% of Australian business addresses, private addresses, and post office boxes. For addresses outside the network, Australia Post uses the fastest available transport links though the next day guarantee does not apply.

Check delivery speeds and coverage for your postcode

Track your parcel

Parcel Locker Delivery

Australia Post Parcel Lockers let you collect your order any time, day or night, at a secure location near you. Over 1,300 Parcel Locker locations are available nationally with more being added. Most locations are accessible 24 hours a day, 7 days a week.

To use a Parcel Locker, enter your Parcel Locker address at checkout. You will receive a unique six-digit access code when your parcel arrives.

Find a Parcel Locker near you

Parcel Collect

Collect your order from a Post Office or retail partner location at a time that suits you. Select your nearest collection point at checkout.

Find a Parcel Collect location near you

Delivery Hours and Requirements

Standard deliveries arrive between 8:00am and 5:00pm on weekdays. Choose a delivery address where someone can accept the parcel during these hours. If no one is available, Australia Post will leave a card and hold the parcel for collection or arrange redelivery.

A valid recipient email address and Australian mobile number may be required at checkout to support tracking updates, delivery notifications, and secure parcel handling.

Delivery Notes

• Delivery times are estimates and may vary during peak periods including the Christmas season.
• Dance Direce Pty Ltd is not responsible for third-party delays or damage in transit. Any damage claim must be made directly with Australia Post.
• Please ensure the delivery address provided at checkout is correct. Dance Direce Pty Ltd takes no responsibility for parcels delivered to an incorrect address specified at checkout.
• The customer is responsible for tracking their parcel once dispatched. Use the Australia Post tracking tool or the MyPost app.

International Deliveries

Dance Direce ships worldwide via Australia Post international services. Estimated delivery times are for metropolitan areas of major cities and do not include customs processing time.

International Standard

Tracked delivery to selected destinations for items up to 2kg valued up to AU$500. Estimated delivery 3 to 10 business days. Includes proof of posting and free return for undelivered items.

View eligible countries and zones

Registered Post International

Tracked delivery with signature on delivery to over 190 destinations. Estimated delivery 3 to 10 business days. Includes proof of posting and door-to-door delivery to post office boxes, metro, rural, and remote areas.

International Express

Full tracking and signature on delivery to over 190 destinations for parcels up to 20kg. Estimated delivery 2 to 7 business days between major metropolitan areas.

Track your international parcel

Customs and Import Duties

Some countries charge customs duty or import taxes on incoming parcels before final delivery. These charges are determined by the destination country's customs authority and are outside our control. Dance Direce Pty Ltd cannot be held responsible for any additional fees charged by local customs.

For US customers - import duties and tariffs may apply to your order. Please refer to our International Orders page for full details.

Countries Not Available for Delivery

Some destinations are unavailable due to postal service limitations in those locations. If your country is not listed at checkout please contact us directly at customersupport@podware.com.au and we will advise the best available option.

Bulky Items

Dance Direct reserves the right not to ship oversized items to certain locations where Australia Post services are unavailable or cost-prohibitive. This applies to large items such as roller bags. Any item smaller than a roller bags presents no issue. If we are unable to dispatch your order with Australia Post we will contact you with with a couier services will deliver.