Customs, Duties and Import Taxes

When ordering from Dance Direct Pty Ltd outside Australia, your shipment may be subject to customs duties, tariffs, taxes, or clearance fees applied by the destination country.

These charges are not included in product prices or shipping costs and are set by local governments, not by Dance Direct.

Our role is to export your order correctly and compliantly. Customs authorities always make the final assessment of import charges in the destination country.

What Dance Direct Is Responsible For

For all international orders, Dance Direct will:

  • Declare the place of origin for each product
  • Apply the correct HS tariff codes to all exported goods
  • Declare the accurate commercial value of the order
  • Provide compliant export and customs documentation
  • Lodge the shipment with Australia Post

This ensures your order is legally exported and transparently documented in line with international trade requirements.

What the Customer Is Responsible For

Import charges are determined and enforced by the destination country. As the importer, you may need to pay:

  • Customs duties or tariffs
  • Local taxes such as VAT, GST, or sales tax
  • Customs clearance or brokerage fees
  • Any additional charges applied by local authorities

Customs or the carrier collects these fees directly. You do not pay them to PODWARE Pty Ltd.

How Customs Charges Are Calculated

Customs authorities calculate charges based on several factors including:

  • Country of manufacture
  • Product classification via HS tariff code
  • Declared order value
  • Local import thresholds and exemptions
  • Current government trade and tariff policies

Because these rules vary by country and change regularly, Dance Direct cannot predict or control the final charges applied.

United States - Important Information

US import tariff regulations for postal shipments from Australia changed effective 24 July 2026. The previous flat 10% global tariff on postal items no longer applies. Import duties are now calculated on a per-product basis using Harmonised System codes and Country of Origin.

All Dance Direct products are exported with correct 10-digit HS codes and Country of Origin declarations as required by US Customs and Border Protection. Items without a valid 10-digit HS code may be returned by US Customs.

For US customers:

  • Import duties are calculated based on the HS code and Country of Origin of each product in your order
  • Duty rates vary by product category and are set by US Customs and Border Protection
  • Dance Direct will contact you with any applicable charges before dispatch if required
  • We cannot lodge your order with Australia Post until any applicable charges are settled

If you would like an estimate before placing an order, contact us before checkout at customerservice@dancedirect.com.au.

European Union, United Kingdom and Other Destinations

For shipments to the EU, UK, and other international destinations:

  • Customs will typically assess import taxes and duties when your order arrives
  • Charges are collected directly by customs or the local carrier
  • Customs may hold the delivery until import duties are paid

Dance Direct cannot pre-collect or waive these charges unless explicitly required by the destination country.

Why Customs Charges Are Outside Dance Direct's Control

Customs duties and import taxes are government-imposed charges. Dance Direct does not:

  • Set import rates
  • Collect foreign taxes
  • Receive any portion of customs fees
  • Influence customs assessments or enforcement

Refusal or non-payment of customs charges may result in delayed delivery, return to sender, or forfeiture of goods under local laws.

Need Help or an Estimate?

If you have questions about customs charges or would like guidance before placing an international order, get in touch.

Email: customerservice@dancedirect.com.au

We recommend checking with your local customs authority for the most accurate and current information regarding import duties and taxes in your country.

This page is provided for general guidance only and does not constitute legal or customs advice. Import regulations are subject to change without notice.